Policies

GIFT CARDS
Your SAAB Salon Spa gift card is not redeemable for cash and cannot be used to purchase additional SAAB Salon Spa Gift Cards. SAAB Salon Spa is not responsible for lost or stolen gift cards. To report a lost or stolen gift card, please contact SAAB Salon Spa by telephone at 613-235-7222. Replacement cards will be issued after SAAB Salon Spa verifies that the lost or stolen card has not been redeemed and you present your original purchase receipt.

Gift cards are not for resale. Void where prohibited or restricted by law. The use of this gift card is governed by the laws of Ontario.

RETURNS AND REFUNDS
If you are not satisfied with your purchase, return unused items within seven days for full refund with a receipt. Between seven and fourteen days from purchase a store credit can be issued with a receipt. Products that have been used will not be accepted for refund or exchange unless there is a manufacturer’s defect.

No refunds or store credit for online or in-store purchases after 14 days, but purchases can be exchanged for anything of equal value of the purchase with a receipt, also applicable to bundled purchases such as Spa Packages. Products that have been used will not be accepted for exchange unless there is a manufacturer’s defect

PAYMENTS:
Payment is due at time of order and available to purchase with any major credit card.

QUESTIONS:
Should you have any questions regarding online purchasing please text or e-mail us at 613.235.7222 or [email protected].